Frequently Asked Questions

Here you will find list of Frequently asked questions and help with the products we sell, including fitting instructions and general advice.

Dishwasher (7)

Common faults and problems with dishwashers

  1. My dishwasher door will not close?
  2. Anti flood protection.
  3. My dishwasher is not filling with water?
  4. What makes a detergent work, which is best for my dishwasher
  5. Whirlpool Diplomat CDA Caple Ignis dishwasher Upper basket spray arm, upper basket not washing clean
  6. What are the Whirlpool dishwasher error codes F1 F2 F3 F4 F5 F6 F7 F8 F9 FA FE
  7. Whirlpool Askol circulation pump M95, replacement pump motor required
Electric Oven and Cooker (3)

Got a question you need answering, send it to us

  1. My oven door does not stay closed, it drops down
  2. What is a pattern element spare part?
  3. My oven fan runs ok but there is no heat?
Fridge Freezer (4)

The cold facts of what goes wrong.

  1. How does my fridge cool the food?
  2. My Beko american style fridge freezer is freezing the salad and vegetable drawer
  3. Samsung RS21 fridge is not defrosting and its building ice and will not dispense water
  4. My Samsung RS21DCNS fridge is noisy, it stops when i open the door?
Gas Oven and cooker (1)
  1. Why does my gas burner ignite but the gas goes out when the knob is released?
Tumble Dryer (1)

The latest Hot news of what goes wrong

  1. My Tumble dryer belt keeps breaking?
Washing Machine (4)

Answer those washday blues.... and whites

  1. My washing machine drum does not turn, it does not spin
  2. My washing machine door will not open at the end of cycle
  3. Why can't my washing machine spin one item?
  4. my washing machine won't drain the water away
General Help (3)

A mixture of advice on your appliances

  1. Why do you need the model numbers and codes?
  2. Should I repair or replace my washer?
  3. Clean your fridge and save energy